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TERMS OF SERVICE

Introduction: This website is owned and operated by Emlee Ltd. Emlee Ltd is registered in England and Wales under company number 11870960. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and Conditions. Emlee Ltd reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.

Requirement Of Use: In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. You agree that the personal details which you give us on registration are fully complete and accurate. It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. Excessive cancellations and misuse of our ordering system may result in a temporary or permanent ban resulting in all open and future orders being cancelled.

Key Commercial Terms: All prices on this website are in £ sterling When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. This website operates independently from Emlee Ltd.'s physical stall. Prices and promotions that are offered by Emlee Ltd on this website may differ from those in the stall.

Delivery & Shipping: Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart during Checkout, which is inclusive of these charges. Shipping rates are calculated by total value, size, and weight, of the item(s) being shipped. Emlee Ltd will endeavour to deliver product(s) to the Customer as soon as possible, in accordance with the Delivery & Shipping Policy as detailed on this website. All deliveries will be made to the address that the Customer gives for delivery of the product. Emlee Ltd reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Emlee Ltd will inform the Customer as soon as possible. Emlee Ltd will not be liable to the Customer in the event that Emlee Ltd is prevented by circumstance from delivering products that the Customer has ordered or if shipment is delayed due to circumstances beyond Emlee Ltd.'s control. Emlee Ltd reserves the right to cancel an order and refund Customer if the collection option is used at checkout when goods ordered are not available for collection.

Right To Cancel/Returns: The Customer may cancel their order, for any reason and at any time, up to thirty working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Emlee Ltd in writing. The customer can send an email to info@emlee.uk. Should a customer wish to invoke their right to cancel, the following Terms apply. The product must be returned to Emlee Ltd in its original packaging/with tags and in a resalable condition with all seals and wrappings. If Emlee Ltd has not yet dispatched the product, Emlee Ltd will cancel the Customer’s order and no costs will be charged to the Customer’s account. If Emlee Ltd has already dispatched the product, the Customer will be able to cancel their order by sending an email to info@emlee.uk In this instance, the Customer undertakes the responsibility to return that product to Emlee Ltd and a return charge will be the Customer's responsibility. The Customer must return the item to Emlee Ltd within 30 days of receipt to qualify for a refund. In addition, please note the following products are not eligible for return: Earrings, Perishable items, Unsealed beauty products, Made to order products, Sale/Clearance items, or Digital items such as Gift Cards. Full details of the Customer’s right to cancel are given in the ‘Returns & Refunds Policy’ section on this website.

Damaged/Faulty Goods: In the event that an item is defective, missing, faulty or sent in error by Emlee Ltd, the customer should contact Emlee Ltd to arrange a refund. The customer must provide proof of any damages via photo or video. If the package the goods arrive in are damaged, the customer must take a photo before opening the package. More information is under the 'Returns & Refunds Policy' section of this website.

Sale/Clearance Items: Please be aware that items listed on our website as sale/clearance items or ordered from the sale/clearance section of our website may not be in brand new condition due to their age, and may have signs of shelf wear. If a product may originally have been shrink wrapped it is possible the wrap will be split or missing from the item. Any slight damages to wrap or packaging will usually be listed on the website product page but not guaranteed. Items bought from our sale/clearance section will not be applicable for return. If you receive an item from our sale that is damaged (excluding any wrap or packaging) please contact info@emlee.uk for a refund.

Links To Other Sites: The Emlee Ltd website contains links to external sites. Such links are not in any way an endorsement by, or an affiliation with, Emlee Ltd. Emlee Ltd does not accept responsibility for the content of any external sites. Any goods that the Customer orders from another website are subject to the Terms and Conditions of that website and Emlee Ltd has no liability to the Customer in respect of that website nor any goods or services the Customer obtains through its use. Other websites are not subject to the Privacy Policy of Emlee Ltd and may collect data or solicit personal information from the Customer.

Intellectual Property: The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Emlee Ltd. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof for commercial use. The Customer may not remove any copyright, trademark or intellectual property notice contained in original material from any material downloaded from this website. All trademarks appearing on this website are the property of their respective owners. Use of these trademarks is forbidden unless written permission is obtained from the owner of the trademark. You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Data Protection: Personal details provided by the Customer to Emlee Ltd through this website will only be used in accordance with the Privacy Policy of Emlee Ltd. The Customer should read the Privacy Policy before using this website. By providing personal details to Emlee Ltd, the Customer is consenting to the use of those details in accordance with the Privacy Policy as laid out on this site.

Promotional Emails & Content: You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

eGift Cards & Loyalty Programme: The Customer must be over 18 years of age to purchase eGift cards from this website. An eGift Card, in email form, has an expiry date of two years from the date that it is sent. The Customer is responsible for redeeming the eGift Card within that time frame or it will be voided. The points you gain on your Loyalty programme on this website cannot be transferred for use in Emlee Ltd.'s physical stall.

Limitation Of Liability: To the maximum extent permitted by applicable law, in no event shall Emlee Ltd, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Emlee Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Indemnification: You agree to indemnify and hold Emlee Ltd harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

General Information: Emlee Ltd reserves the right to correct any errors on this website, including description and image. Emlee Ltd reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after the Customer’s order has been acknowledged. Emlee Ltd reserves the right to decline to supply any individual or company without explanation. Emlee Ltd reserves the right to suspend or terminate the Customer’s use of this website at any time without explanation. Emlee Ltd reserves the right to terminate the Customer’s use of the website if they have a significant number of cancellations on orders and/or if multiple consecutive orders are not successfully charged. If any single provision of these Terms and Conditions is found to be invalid by a Court of Law, the invalidity of that single provision will not affect the remaining provisions of these Terms and Conditions, which will continue to have full effect. The failure of Emlee Ltd to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy.

Jurisdiction: These Terms and Conditions shall be construed and interpreted in accordance with the relevant United Kingdom Law. The Courts of the United Kingdom will have exclusive jurisdiction in relation to any claim, dispute or other matter arising from these Terms and Conditions, the Customer’s use of this website or the supply of the product by Emlee Ltd

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